Refund & Cancellation Policy

Last updated: July 7, 2026

This policy explains how billing, cancellations, and refunds work for the NutriChat Pro subscription (₹149/month or ₹999/year).

Billing & Renewal

• Pro subscriptions are billed in advance and renew automatically at the end of each billing period (monthly or yearly).
• Your subscription continues until you cancel it.

Cancelling Your Subscription

• You can cancel anytime from your account settings, or by emailing support@nutrichat.co.
• When you cancel, your subscription stops renewing — you will not be charged again.
• You keep full Pro access until the end of the period you've already paid for. After that, your account moves to the free plan.

Refunds

• NutriChat Pro is a digital subscription. We do not offer refunds for partial or unused portions of a billing period.
• Because you can cancel anytime and continue using Pro until the period ends, we encourage you to cancel before your next renewal if you no longer wish to be billed.

Accidental or Duplicate Charges

If you were charged in error — for example a duplicate charge, or a renewal you did not intend — email us at support@nutrichat.co within 7 days of the charge. We will review it and, where a genuine billing error occurred, issue a refund to your original payment method (typically within 5–7 business days).

Free Plan

NutriChat's free plan is always available at no cost, so you can try the core experience before subscribing to Pro.